Error | Bug Reports & License Problems

Let us know if you encounter an issue with either Enscape or your license

REMINDER! If you encounter any issues with Enscape (e.g. crashes, installation problems) or your subscription please reach out to our dedicated support team directly through the Help Center or by using the Support button as detailed HERE! Thank you for your understanding.
    1. Enscape Free Trial Expired? (Please see marked reply) 408

      • Lola2005
    2. Replies
      408
      Views
      161k
      408
    3. Demian Gutberlet

    1. LICENSE PROBLEMS? (Students please contact education@chaos.com)

      • Demian Gutberlet
    2. Replies
      0
      Views
      3.5k
    1. How to Report a Bug / Technical Issue

      • Demian Gutberlet
    2. Replies
      0
      Views
      3.6k
    1. BUG - cast shadows missing 2

      • OFRI GERBER
    2. Replies
      2
      Views
      178
      2
    3. OFRI GERBER

    1. sun light leaks (bug) 2

      • OFRI GERBER
    2. Replies
      2
      Views
      164
      2
    3. OFRI GERBER

    1. License Key Activation - Computer Reboot - Number of Seats 1

      • jromerov
    2. Replies
      1
      Views
      100
      1
    3. Demian Gutberlet

    1. Free Trial Version does not working 3

      • ozdemirz18
    2. Replies
      3
      Views
      857
      3
    3. Demian Gutberlet

    1. License Problem 1

      • DLF78
    2. Replies
      1
      Views
      108
      1
    3. Demian Gutberlet

    1. Batch Render causes Enscape to close 1

      • joshtays
    2. Replies
      1
      Views
      147
      1
    3. joshtays

    1. Enscape won't start in Sketchup 1

      • clromrell
    2. Replies
      1
      Views
      157
      1
    3. Demian Gutberlet

    1. Enscape not rendering to File 2

      • inezkoz
    2. Replies
      2
      Views
      200
      2
    3. inezkoz

    1. License Problem 1

      • Dome Partners
    2. Replies
      1
      Views
      191
      1
    3. Demian Gutberlet

    1. License Issue 1

      • ARTTA
    2. Replies
      1
      Views
      143
      1
    3. Demian Gutberlet

    1. RENDERING TAKES TIME 3

      • OFRI GERBER
    2. Replies
      3
      Views
      294
      3
    3. Demian Gutberlet

    1. Enscape 4.0 not opening in sketchup 2024 1

      • Tozag1
    2. Replies
      1
      Views
      187
      1
    3. Demian Gutberlet

    1. Unable to cancel auto renewal 1

      • jk-cg
    2. Replies
      1
      Views
      140
      1
    3. Demian Gutberlet

    1. enscape error 1

      • caster
    2. Replies
      1
      Views
      229
      1
    3. Demian Gutberlet

    1. Enscape for Mac - Older Version Request | Sketch Up is crashing 1

      • Maria Fechner
    2. Replies
      1
      Views
      269
      1
    3. Demian Gutberlet

    1. Enscape Custom Asset Editor quit unexpectedly. 1

      • Enscapenewuser@500
    2. Replies
      1
      Views
      169
      1
    3. Demian Gutberlet

    1. Trouble installing enscape 4.0 with Rhino 8 mac 1

      • fai.sasimanash
    2. Replies
      1
      Views
      185
      1
    3. Demian Gutberlet

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