Error | Bug Reports & License Problems

Let us know if you encounter an issue with either Enscape or your license

REMINDER! If you encounter any issues with Enscape (e.g. crashes, installation problems) or your subscription please reach out to our dedicated support team directly through the Help Center or by using the Support button as detailed HERE! Thank you for your understanding.
    1. Enscape Free Trial Expired? (Please see marked reply) 408

      • Lola2005
    2. Replies
      408
      Views
      155k
      408
    3. Demian Gutberlet

    1. LICENSE PROBLEMS? (Students please contact education@chaos.com)

      • Demian Gutberlet
    2. Replies
      0
      Views
      3.5k
    1. How to Report a Bug / Technical Issue

      • Demian Gutberlet
    2. Replies
      0
      Views
      3.5k
    1. Your license could not be activated, because you've exceeded the number of seats for your license. You can try to deactivate your license in the Licensing tab of the General Settings window on your other machine. 90

      • TobyS-HBI
    2. Replies
      90
      Views
      21k
      90
    3. Demian Gutberlet

    1. Enscape License Free Trial Expired 27

      • tarakadmium
    2. Replies
      27
      Views
      6.4k
      27
    3. Demian Gutberlet

    1. No Enscape Plugin for earlier version of Enscape in Sketchup Warehouse 2

      • theo ithiel
    2. Replies
      2
      Views
      162
      2
    3. theo ithiel

    1. Materials could not be imported

      • Lachlan.mckiernan
    2. Replies
      0
      Views
      68
    1. Extension of Free Trial License 1

      • ciariemente
    2. Replies
      1
      Views
      73
      1
    3. Demian Gutberlet

    1. Erro ao iniciar o enscape 1

      • ramonydonizete
    2. Replies
      1
      Views
      86
      1
    3. Demian Gutberlet

    1. Lights length value is not working 1

      • Jeni Vela
    2. Replies
      1
      Views
      53
      1
    3. Demian Gutberlet

    1. License Not Working - please reset? 1

      • spraguette
    2. Replies
      1
      Views
      79
      1
    3. Demian Gutberlet

    1. Enscape 4 Crashes while Exporting Geometry 2

      • cornetjr
    2. Replies
      2
      Views
      509
      2
    3. cornetjr

    1. Light emmissive material doesn't enlight the surrounding 1

      • Offbeat70
    2. Replies
      1
      Views
      26
      1
    3. Offbeat70

    1. A problem with the new Enscape with SKP 2024 ,2023 ,2022 2

      • byeshraqah
    2. Replies
      2
      Views
      189
      2
    3. byeshraqah

    1. Trial Enscape in Archicad 26 doesn't work

      • Amina
    2. Replies
      0
      Views
      62
    1. Enscape not showing in SKP 2024 1

      • pibuz
    2. Replies
      1
      Views
      131
      1
    3. Demian Gutberlet

    1. Licence key deactivated 1

      • Antun_Zegra
    2. Replies
      1
      Views
      65
      1
    3. Demian Gutberlet

    1. Enscape does not work 19

      • Leonor Vonsild
    2. Replies
      19
      Views
      1k
      19
    3. CKRO

    1. custom asset library 1

      • farimahad
    2. Replies
      1
      Views
      114
      1
    3. Demian Gutberlet

    1. Trial period expired 1

      • fernandaleoner
    2. Replies
      1
      Views
      97
      1
    3. Demian Gutberlet

Display Options