Error | Bug Reports & License Problems

Let us know if you encounter an issue with either Enscape or your license

Reminder: If you encounter any issues with Enscape (including installation problems) or your subscription please reach out to our dedicated support team directly through the Help Center or by using the Feedback button as detailed here. Thank you for your understanding.
    1. material browser not syncing to material selection 9

      • andybot
    2. Replies
      9
      Views
      5.2k
      9
    3. Ondrej42

    1. Some Assets are not shown 3

      • visupro
    2. Replies
      3
      Views
      296
      3
    3. visupro

    1. Enscape and Sketchup closes without error when rendering 7

      • visupro
    2. Replies
      7
      Views
      1.4k
      7
    3. Demian Gutberlet

    1. [URGENT] Version 3.5 doesn't export PNGs with transparent backgrounds 9

      • ViggoPaulman
    2. Replies
      9
      Views
      3.9k
      9
    3. V1scond3

    1. Enscape Material Right Click Bug 1

      • ViggoPaulman
    2. Replies
      1
      Views
      909
      1
    3. ViggoPaulman

    1. Enscape settings crashes with sketchup 15

      • Vendel3D
    2. Replies
      15
      Views
      18k
      15
    3. Demian Gutberlet

    1. On render still image command windows explorer window opens then hangs 6

      • joshtays
    2. Replies
      6
      Views
      1.7k
      6
    3. joshtays

    1. ray traced sun shadow BHV build out of memory 10

      • Kseniia KC
    2. Replies
      10
      Views
      7k
      10
    3. Demian Gutberlet

    1. Issue in the light color

      • pibuz
    2. Replies
      0
      Views
      885
    1. Yaw angle not stored in views

      • Duncan_Idaho
    2. Replies
      0
      Views
      763
    1. Backdrop

      • visupro
    2. Replies
      0
      Views
      720
    1. Artifacts in the Shadows 3

      • Sampaio
    2. Replies
      3
      Views
      1.9k
      3
    3. Sampaio

    1. time of day off

      • joshtays
    2. Replies
      0
      Views
      1.9k
    1. Hidden Component Showing Bug 3

      • jnurnberger
    2. Replies
      3
      Views
      2.8k
      3
    3. Demian Gutberlet

    1. Water doesn't render correctly 10

      • Khagan25
    2. Replies
      10
      Views
      17k
      10
    3. NathanielRackham

    1. Sketchup Section Planes dont work when nested in a group 3

      • spriglet
    2. Replies
      3
      Views
      5.3k
      3
    3. adolfobisi

    1. VR: Controller related bug - Model Invisible (like a section plane has spawned and attached to headset). 6

      • pete_nz
    2. Replies
      6
      Views
      3.9k
      6
    3. Demian Gutberlet

    1. DLSS - Enabled causes significant aliasing issues (percieved far worse in VR). 2

      • pete_nz
    2. Replies
      2
      Views
      2.4k
      2
    3. pete_nz

    1. Material loss error for Linked model 2

      • Thanh Chuong
    2. Replies
      2
      Views
      3k
      2
    3. Thanh Chuong

    1. View management 15

      • Bkhr
      • Bkhr
    2. Replies
      15
      Views
      8.8k
      15
    3. Demian Gutberlet

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