Error | Bug Reports & License Problems

Let us know if you encounter an issue with either Enscape or your license

Reminder: If you encounter any issues with Enscape (including installation problems) or your subscription please reach out to our dedicated support team directly through the Help Center or by using the Support button as detailed here. Thank you for your understanding.
    1. Scaling Placeholder Geometry

      • daa6
      • daa6
    2. Replies
      0
      Views
      196
    1. Applying asset changes gets Revit stuck sometimes

      • AkuJ
      • AkuJ
    2. Replies
      0
      Views
      318
    1. renewal of enscape student licensen 1

      • Jcvn
      • Jcvn
    2. Replies
      1
      Views
      609
      1
    3. Demian Gutberlet

    1. Revit2024 enscape view not show up 1

      • bearsh2012
    2. Replies
      1
      Views
      805
      1
    3. Demian Gutberlet

    1. Vastly different results between stills and animation 1

      • rifkin
    2. Replies
      1
      Views
      1.4k
      1
    3. ElZoel

    1. Enscape stuck on "Loading screen" - Solved? - 59

      • Bartman
    2. Replies
      59
      Views
      130k
      59
    3. Demian Gutberlet

    1. Placement of objects is not updating when the topography changes 1

      • alakalelele
    2. Replies
      1
      Views
      1.4k
      1
    3. Francois_vd_W

    1. Enscape presets in Revit model with multiple users - Must sync for two people to use Enscape visual settings 9

      • skylartkitchen
    2. Replies
      9
      Views
      6.8k
      9
    3. Goncalo Pereira

    1. Frequent crashing for BIM360 model + Enscape 1

      • cholden424
    2. Replies
      1
      Views
      2.1k
      1
    3. Goncalo Pereira

    1. .exe file wont open - there was a problem downloading necessary components for Enscape. 1

      • Alter Office
    2. Replies
      1
      Views
      2k
      1
    3. Demian Gutberlet

    1. Camera path not importing to correct location 1

      • Captain Awesome
    2. Replies
      1
      Views
      1.4k
      1
    3. Captain Awesome

    1. I Can't Create a sky preset File, enscape freezes and i have to close Revit inthe task manager because it doesnt respond!!! 1

      • Jcastle
    2. Replies
      1
      Views
      2k
      1
    3. Demian Gutberlet

    1. Revit crashes when eksporting IFC 1

      • Elvir
    2. Replies
      1
      Views
      2.4k
      1
    3. Demian Gutberlet

    1. Enscape Crash Upon Initial Launch from Large Revit Model 2

      • MNichols
    2. Replies
      2
      Views
      2.5k
      2
    3. MNichols

    1. Enscape 3.1 broken decals with alpha channel 7

      • Vadim Maltsev
    2. Replies
      7
      Views
      5.3k
      7
    3. sezgiduman

    1. How Do I Create An Enscape Account 1

      • jduran14
    2. Replies
      1
      Views
      3.9k
      1
    3. Rick Marx

    1. bump map not showing in Enscape 16

      • Robertpolk
    2. Replies
      16
      Views
      18k
      16
    3. Demian Gutberlet

    1. Revit- Enscape show skybox vertical not correct 4

      • hienngocloveyou
    2. Replies
      4
      Views
      4.6k
      4
    3. hienngocloveyou

    1. Revit: SAVING ENSCAPE PRESETS, LINKING THEM TO A RENDERING, AND WHEN RELOADING DOES NOT WORK 3

      • Lin
      • Lin
    2. Replies
      3
      Views
      4.2k
      3
    3. Demian Gutberlet

    1. BIM info doesn't work with links 1

      • jfmonod
    2. Replies
      1
      Views
      2.5k
      1
    3. Pete Chamberlain

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