Error | Bug Reports & License Problems

Let us know if you encounter an issue with either Enscape or your license

Please note: Should you experience issues with Enscape or your subscription, and in case of any urgent inquiries/questions (e.g. regarding our upcoming licensing changes) please reach out to our dedicated support team via the Help Center or Support button as detailed here.
    1. Rectangle light render issue 15

      • Ren
      • Ren
    2. Replies
      15
      Views
      15k
      15
    3. DevJoaquin

    1. Enscape and Sketchup closes without error when rendering 7

      • visupro
    2. Replies
      7
      Views
      1.8k
      7
    3. Demian Gutberlet

    1. Revit crashes when Enscape material editor is used 1

      • dianaallaham
    2. Replies
      1
      Views
      2k
      1
    3. Demian Gutberlet

    1. Material loss error for Linked model 2

      • Thanh Chuong
    2. Replies
      2
      Views
      3.1k
      2
    3. Thanh Chuong

    1. HELP - Unable to create new view in Enscape/Revit 1

      • jhenscape
    2. Replies
      1
      Views
      4.6k
      1
    3. Demian Gutberlet

    1. White Model not only "cleaned" up at render time. AO is entirely gone 1

      • Mlab
      • Mlab
    2. Replies
      1
      Views
      2.6k
      1
    3. Sean Farrell

    1. Render Video more darker rather than render picture 2

      • ElZoel
    2. Replies
      2
      Views
      4.9k
      2
    3. ElZoel

    1. Enscape rendering very slow 3

      • Hume
      • Hume
    2. Replies
      3
      Views
      4.9k
      3
    3. Hume

    1. Problem with rendered texture in Enscape from Substance Alchemist Stody12 1

      • Stody12
    2. Replies
      1
      Views
      3.2k
      1
    3. Sean Farrell

    1. Metals in 2.6.0-preview.2+8095 4

      • Ryan
    2. Replies
      4
      Views
      5.6k
      4
    3. Alexander Devaykin

    1. Problem With Shadows 2

      • FRANCO
    2. Replies
      2
      Views
      5.4k
      2
    3. FRANCO

    1. SketchUp Pro 2018 6

      • Andrei
    2. Replies
      6
      Views
      10k
      6
    3. Jonathan Knoefel

    1. Won't Render 4k Video - Video export error 21

      • SSB1995
    2. Replies
      21
      Views
      28k
      21
    3. Ted.Vitale

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