Demian Gutberlet Enscape Team

  • Male
  • from Karlsruhe, Germany
  • Member since Jun 13th 2017
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  • Hi Demian, can you please help me, I am not sure what the issue is, but whenever I try to activate my Enscape, it just keeps saying the same error message.

    "New License status = 64

    Your license could not be activated probably because you've exceeded the number of seats for your license. You can try to revoke your license in the "About" panel on your other machine. If you need further assistance please do not hesitate to contact the Enscape support via the feedback button!"

  • Hello Demian

    i love to use enscape It's really simple and creative

    but I've been encountering a problem with nearly all the versions of enscape

    When I open enscape It the screen is doubled and there a lag of controls when I try to use it in this situation

    I've tried many methods to fix but none of it worked!

    I hope you Help me with it cause I use encape as my main rendrer

  • Dear Demian


    I have just updated my sketchup to 2020, but sadly I did not know that enscape did not support this version. Where can I have access to the 2.7.1 preview for 2020 version?

  • Hi Demian :)


    I'm using the 2.7 + 18848 Enscape version and I've got a question - is it possible in this version of Enscape to see the safe frame all the time - not only when confirming the the target area and starting rendering? (Just like it was in previous versions of Enscape)


    kindly regards and I'm wating for Your response :)

  • Hi, i have an error of student licence. It is saying i have exceeded no of seats and I have to revoke on other system. I dont understand it. I have not applied on other system.


    If there is any other system, please revoke it on that. Email: 2016004744.ashish@ug.sharda.ac.in

  • Hi, cannot find any info. about when Sketchup 2020 (released 2 days ago) will be supported by Enscape. Do you know when?

  • hello, I would like to ask you a question ,about what i am facing in enscape, that my model is not showing in encape at all.thank you

    • I'm sorry to hear about that - could you maybe send over the project? You can upload it to wetransfer.com for example and then send me the link via personal message in this forum.

  • Hi,


    I would like to show you my work in enscape, but I don't know where shall publish it. ;) It's definitely not Christmas rendering competition category. ;0 I's a project of a high school in Warsaw, entirely made in revit 2020 + enscape, + minimum photoshop (used only for lamps, that where bad families from revit ).

    • Just post it in the showcase section of this forum! The showcase section can be used to post any renderings you like, not just for enscapeunwrapped. :)

  • Hello I have a problem activating my student licenses, this is what I get when I put the activation key [Blocked Image: https://i.ibb.co/H73bNc3/Capture.png]

    • Looks like you've used up your activation - I can reset them for your, please simply send me your license key via PM for this (or your student e-mail address).

  • Hey Damien basically i download escape yesterday on my laptop, however, my laptop could not handle enscape and kept crashing. so i want to download it on my uni computer. so is it possible to revoke my license from laptop sothat i can download the escape on better pc. because I try to install it on my uni pc but it does not let me because i exceed the amount of licence

  • Hello i cant see my enscape light objects such as rectangle ones and so on and my library warehouse as well doesnt show.

    • It simply looks like you're using an outdated version of Enscape judging by the screenshots you've sent me. I've sent you the link through which you can acquire our latest release via PM. :)

  • Hellow.. I wanna revoke my student lincense from my old notebook because I use the new one.. Please send me the instruction on my email.. Thanks a lot..

  • Hello, I've been trying to enter my account on enscape and apparently every time I try to sign in. It say I've have no credential. So, I tried registering again. Same thing. I have the trial on enscape but I've send for the student license and the code either invalid or New license status 64 keep appearing. Can You help me please. I'm desperate here

    • Hey t_v65, please send me a PM with either your student e-mail you've used to acquire a license, or send me the license itself, also via PM. :) Then I can reset the activations so that you can successfully activate Enscape.

  • e quando vai sair a versão com os espelhos melhores?

  • Hi Demian. Is there a way to manage the angle of view in enscape settings. I want my view to be wide vertically so that i can capture more views in the floor to ceiling without expanding the sides.


    More thanks in advance.

  • Code
    1. Hello, the assets in the last updates were very nice and good. Unfortunately, the plants for the German area are only partially usable. Please create plants with more European species in the next updates. e.g. Roof plane trees, ball maple, lavender, roses, rhododendrons etc.
  • Hi Demian,

    I am using Enscape with Revit and I am wondering how is it possible to use the new models added to Asset Library. Is there any way to import them to Revit through the Executable Standalones or the Web Standalones? None of them are in revit format.

    Thanks

  • Hi Demian,

    I have just finished 2nd Enscape Guidebook in Vietnamese, I wrote 1st last year and they are very popular now.

    I love Enscape so much and wanna my friends know it, too.

    1st book: https://www.fshare.vn/file/96UJS4VUAMZT

    password download: tranminhluan

    2nd book: https://www.fshare.vn/file/F3W2AWHFEELG

    password download: tranminhluan

    Thank you for making Enscape.

  • I am getting a blank screen when i activate enscape in sketch up. Could it be due to the file size?

    • In that case, kindly send in a feedback report as described here so that we can analyze the cause behind this issue:

      asset library - feedback

    • i have submitted the feedback as you suggested. All the same, do you have any ideas? could it be due to the file size or the number of components?

    • You can share the e-mail you've used to submit feedback (via PM) with me so that I can have a look at it in our system! Otherwise you should receive a response from one of my colleagues to help with resolving this. :)

  • Hi Demian,


    I was on the demo hosted by you yesterday. Our line got cut the last minute when I was asking you about whether it's better to make the bump map separately (in photoshop) in order to get a better rendering outcome for the carpet. You said you have something to share with me through email, I haven't received yet.

    Thank you again for your time and sharing.


    Best,

    Ting

    • Hi Ting,


      You should've received an e-mail from me already; could you also check your spam folder please? :) In any case, I've sent you a further e-mail to the address which you've used to sign up for the Webinar, let me know in case you don't receive it.

    • Hi Demian


      Thank you for your email! I did check my junk email, turns out your email wasn't there as well. However, I got the one you sent earlier today. Thank you very much.

    • Perfect! You're very welcome!

  • Hi Demian, can you please help me, I am not sure what the issue is, but whenever I try to activate my Enscape, it just keeps saying the same error message.

    "New License status = 64
    Your license could not be activated probably because you've exceeded the number of seats for your license. You can try to revoke your license in the "About" panel on your other machine. If you need further assistance please do not hesitate to contact the Enscape support via the feedback button!"



  • hi demian,i have trouble with enscape material,everything was ok,all features is ok, until I want to edit my material from sketchup in enscape material feature,when I clicked enscape material button,nothing happen

  • Hey Demian,


    I'm trying to create a batch file for deployment of Enscape. In a forum post you recommended the link below to other users. I was able to access the other day, but upon returning I get a 404 error. Thoughts?


    https://enscape3d.com/knowledg…nstaller-program-options/


    Thanks,


    Holden

  • Привет Демьян! Пожалуйста, скажите мне, как я могу поделиться своей работой. Спасибо!

  • I've tried posting some of my work in the forum, and I get posted Blocked Images with a link to the image. What am I doing wrong that the image doesn't automatically appear in the post?


    Thanks for the help. Trench

  • eu queria vê a questão do meu serial que esta com problemas tambem!

  • olá, você pode sim usar minhas imagens na galeria do Enscape :)

  • Thanks for you fast feedback and input on all topics :)

  • hello demian
    since your warning I am translating my comments in the forum but they translate automatically.
    sometimes I get it sometimes it appears in english for me and the forum goes to portuguese.
    hug cezar


    • Thanks for your response! :) No worries cezar. You can of course also edit your posts if they are automatically translated into Portuguese by accident. Again, thanks for your understanding! Enjoy your stay! Looking forward to further renderings from you.