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We are unable to use our license as it is locked to a pc that has been reset, can you remotely reset this?
Hi! I just sent you a PM to resolve this issue.
i have the same issue
Can you please help
Hi I just sent you a PM.
hello I’m a new user so I hope I’m in the right forum...have a similar issue where we returned a defective laptop, we uninstalled sketchup but forgot to deactivate an educational license and now I can’t re-install on new laptop. Please help! TY
Hello! I just sent you a PM.