Kaj Burival Enscape Team

  • Male
  • 34
  • from Karlsruhe, Germany
  • Member since Aug 26th 2016
  • Last Activity:
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  • Hi Kaj,

    Hope all is well.

    I have put up a few issues that I have had with Sketchup/Enscape over the past few weeks/months on the forum, also tried the Enscape Support message Center but I am continuing to get problems from time to time.

    Enscape when loading says it is trying or even apologetic for the slow speed in loading. Then sometimes it just crashes for no reason, maybe model too big or changing materials or editing / adding lights. Then I usually have to shut everything down and restart the PC. I am not complaining or putting up any more frustrating comments/feedback, you have a very good product and it is producing very impressive renderings/movies but your company really needs to listen to the feedback and implement some changes/fixes.

    I have read other users comments here on the forum and I can fully identify with their frustrations, having had similar issues. From our point of view the Enscape company responses seems to be "...send a report through using the Enscape software"... then someone comes back with some kind of workaround to try before they close out the issue on the Enscape support dept. But the issues still keep re-occurring. I have tried updates and re-installations but still get problems. I suppose I will just need to get used to restarting....😌


  • Hi Kaj

    I wonder if you remember me, we presented together at AU many years ago when I was with an old firm. My name is Kris and we worked together on the booth presentations at AU for 2 years in a row. You, Jorge, Moritz and myself definitely put on what I still feel was a great presentation those years! I see you are still very active in the forums and I have been watching from a distance as the software evolves. I am at a new firm now and would love to reconnect with you let me know if you are able to chat and I would love to catch up. Hope you are well! All the best

    Kris P

    • Hey Kris! Of course I remember you mate :) we presented in Vegas, right? Hope you're doing great! I'll send you my email via PM - just reach out to me :) looking forward to reconnect!

  • Hello,

    I have been trying to reach you by submitting requests but no answer from your side, could someone help me ?

    My free trial says the Enscape licence is invalid

    thank you

  • Hello,

    Can you help me with this, thanks :)

  • My license is still on my old computer and I have uninstalled the Enscape application but I haven't deactivated the license, how do I activate my license on the new computer? while the license is still on the old computer where the application has been uninstalled. Please answer my question, cause i have my final project now.

  • Good evening Karl

    We met at the Chaos party in Paris last night.

    Following up on our discussion, here is the plugin I developed to create video paths for Enscape from curves drawn in Sketchup.

    SJ XML To Enscape Path Video

    I also created new functions for dynamic components to manage Enscape light sources.


    Plugin developers could add new additional features by opening an Enscape API.

    What do you think ?

    I look forward to reading your impressions and comments.

    Yesterday evening was very nice, thank you to the whole team.


    Simon Joubert

  • Hello Kaj,

    I’m using Enscape on Sketchup 2021 on MAC with Intel Core processor.

    Few days ago, I downloaded the last version of Enscape for Mac and I realized later that it’s not working because no compatible with my sketchup and processor.

    how can I get the older version of enscape for Mac to install it again ?



  • Hi Kaj,

    My student license for Enscape was working properly, until I restarted my laptop and installed the latest windows update. The license says "Fixed seat license - used seats: 1 of 1(License deactivated)" when I didn't open my license in any other machine. Also, maybe because my laptop was previously repaired and they changed the motherboard. Does that affect my license?

    Please help me out! I have my Thesis submission next week please. Thank you!

  • Hi Kaj,

    I´m having problems with the synchronisation of the two point perspective in rhino and the view in enscape. the focal length seems to differ. I saw a thread here from Jan 17th 2020- is there a solution?

    all the best.

  • Kaj,

    What is a contact phone number to speak to tech support in USA? emailing is taking forever and help thus far has been useless. The lack of help is costing me money and the customer support is very disappointing.

  • Hello Kaj,

    I cannot see the revit links on my escape model. Although I exported it from a view which all the links are on.

    Please guide me

    Thanks in advance

  • Hi Kaj

    the colorful glass does not appear when I enter the escape?

    if I remove the ceiling the colorful glass appears but if I add the ceiling does not appear?

  • Ive recently downloaded the enscape studen trail version and I keep getting the Fatal message i have tried uninstalling and re installing so many times but it doesnt seem to work. I also cant send a feedback since the enscpe program isnt showing up on my sketchup program

  • Hello Kaj,
    is ther a time limitation in exporting a video on a trial version?
    thanks :)

  • dear developers of the Enscape program please allocate 1 free license for 1 computer since I am the only breadwinner of my parents they are sick with covid-19 this is the only program that helps me to earn a small amount of bread somehow

  • Hello Kaj,

    how i can disable a Enscape's licence for a PC who has be reseting ?

    Thanks for your help.



  • Hey Kaj

    I am looking to buy a 16" MBP and would like to use Enscape via bootcamp......I have 2 options...can you give me your opinion which option will work better.

    1. max out the specs for processor (8 core, 2.3 ghz, i9) and GPU (5600M) with 32 GB ram

    2. go for base line model (6 core 2.7 ghz, i7) , upgrade to 32 GB ram, 5500 m plus and external GPU (whenever I want to use Enscape....once or twice a week as other days I would be using it on my desktop PC with a 2080 ti, ryzen...system.

    Which way does it make more sense?....

    in case it is the 2nd option.....which EGPU should I go for....i would like to go for the best, which will be compatible with Enscape on MBP via bootcamp.

  • Hi Kaj Burival

    I would like to thank you for your efforts that you are making in your webinars, I have registered in your online Revit webinar that it took place in 27th of Nov but for certain circumstances I couldn't attend the webinar. So please could you upload the link of the webinar so I can watch the record.

  • Hey Kaj,

    I work for a full service firm in Seattle and we are constantly working with our Landscape team to get the most accurate representation of landscape and the building together. Often times this means screening back the transparency of our landscape Elements so we can see the building beyond but still understand the landscape context around. We typically work in Revit 2019, Sketchup and Rhino on occasion during the early stages of the project.

    That being said, I wanted to follow up a post that you made back in 2017 about RCP transparency and see if there is was any development on this thread. (see link to original post below)Can you give an update?

    Transparency of RPC families, shopping window effect - how to?

    If not, I am curious to see if you have a better/simpler workflow than my current one which is a bit of a headache.

    Since we work in Revit I start by putting all my "trees/entourage" on a workset or phase so it is easy to filter on/off. From there I end up exporting a landscape/people only image with material ID and Depth Channel as well as a Building Only file from the same view with the Material ID and Depth Chanel. The issues with this, is with this is that with the building workset turned off, their are trees that end up floating on the inside of the building, or floating in the sky. This results in having to bring all 6 of these images in Photoshop and begin masking out regions. While this works, it would be great to just be able to toggle the transparency directly out of Revit using the materials properties saving a lot of time and headache during post processing.

    Thanks for you time!

  • hi kaj burival

    I have a student licence but when i want to use that, i get notivication said "you've exceeded the number of seat of your licence". I never use my student licence before. Can you help me?

  • Hi Kaj B.
    where do i get mateiral to study enscape for archicad?

  • Hi Kaj. I have a problem witn a curtain wall from revit, it is created with glass panels of 30cm in order to look like an uglass facade. My main problem is that grids between panels appear in the revit model but they disappear in enscape, what can I do?
    My other issue is that I want the uglass to look like steven holl´s building (frosted and traslucent) and I can not manage to put the proper material in revit, it appears or completely transparent or solid...could you please help me with these two problems? Thanks a lot!

  • I've just installed Enscape for Revit and installed Oculus Rift app but I can't get it off the Oculus home screen to switch to Enscape, Am I doing something dumb?