• Member since Mar 23rd 2024
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REMINDER! If you encounter any issues with Enscape (e.g. crashes, installation problems) or your subscription please reach out to our dedicated support team directly through the Help Center or by using the Support button as detailed HERE! Thank you for your understanding.
  • I am working on a project in Sketchup and trying to use Enscape for rendering. Enscape used to start up and run just fine, but it stopped working about a week ago. Now, when I try to start Enscape in Sketchup, it loads about 5% and then shuts down. I have tried uninstalling and reinstalling Enscape, uninstalling and reinstalling Sketchup, and removing programs like OpenCL, OpenGL, and Vulkan; however, nothing works. I have also tried using various internet connections to see if it was my internet connection. Please help! I can't use the support button because I get an error when I try to submit the problem report.