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Hey Clemens, you can download the sketchup file with the glass issue here
I've asked Anton Cromas (the user who's seeing these issues) to submit a bug report.
I've been having some issues while doing image capture. some of my materials turns black when the rendering process starts. is there any suggestions to avoid this happening ?
thanks, Cesar Salas
unfortunately that is a known issue of the last release (v2.4) at the moment and we're working on a fix. Please see other threads regarding this issue:Black blotches on screen
Ok perfect I'll do it . but I believe that the bug is related to the assets library items (mainly plants ) since I did not experienced it but after various items form the assets library where placed on the project . After deleting this items and try to render again it came without a problem
That's an interesting observation - we'll check that. Thanks a lot!
If I may ask, after my student license application how long do I have to wait for the approval?
usually it shouldn't take longer than a couple of days. Please be patient. But if you don't receive your license within a week feel free to contact our support staff: firstname.lastname@example.org!